Hosting Mail Hosting Web + Email Hosting Reseller Hosting Compare All Plans Services Domain Registration Website Migrations Website Development Support Knowledge Base Email Setup DNS Help Contact Us Company About Client Area β†’
DNS Support

DNS and MX Record Support

We help South African businesses configure DNS correctly for websites, email, SPF, DKIM, DMARC, MX records, and nameservers β€” whether your domain is hosted with us or registered elsewhere.

What DNS support covers

DNS (Domain Name System) is the system that connects your domain name to your website server, email server, and other services. Incorrect DNS records are the most common cause of websites not loading, email not delivering, and email landing in spam. 0724 Hosting assists with DNS configuration for domains registered with us and domains registered elsewhere, including support for MX records for email routing, A records for website hosting, SPF, DKIM, and DMARC for email authentication, CNAME records for subdomains and external services, and nameserver delegation.

πŸ“§

MX Records

MX records tell the internet where to deliver email for your domain. Incorrect or missing MX records mean email does not arrive. We help set up and verify MX records for all hosted mail plans and for external mail providers.

🌐

A Records & Nameservers

A records point your domain to your website server. Nameserver changes delegate your domain's DNS entirely to a new provider. We help plan and execute these changes correctly to minimise downtime.

πŸ”

SPF, DKIM & DMARC

These three TXT records authenticate your email and prevent your domain from being spoofed. Missing or incorrect records are a leading cause of business email landing in spam. We set these up for all hosted domains.

πŸ”—

CNAME Records

CNAME records create aliases for subdomains and connect your domain to external services. We help configure CNAME records for subdomains, SSL verification, and third-party integrations.

πŸ“

TXT Records

TXT records are used for domain verification, SPF, DKIM, DMARC, and other authentication purposes. We help add and verify TXT records for any requirement.

πŸ”„

DNS Migration

Moving domains between registrars or changing nameservers requires careful sequencing to avoid service interruptions. We help plan DNS migrations to minimise disruption to your website and email.

Quick reference

Common DNS record types

Record TypePurposeExample
APoints domain to web server IP addressyourdomain.co.za β†’ 197.x.x.x
MXRoutes email to mail servermail.yourdomain.co.za (priority 10)
TXT (SPF)Authorises mail servers to send emailv=spf1 include:mailserver ~all
TXT (DKIM)Cryptographic email signing keyv=DKIM1; k=rsa; p=MIGf...
TXT (DMARC)Email policy and reportingv=DMARC1; p=quarantine;
CNAMEAlias for subdomain or external servicewww β†’ yourdomain.co.za

Need DNS help?

We assist with DNS configuration for domains registered with 0724 Hosting and domains registered elsewhere. Tell us what you are trying to set up and we will help you get it right.